TrannoBook · Privacy · Terms

Terms of Service

These terms are between you and Tranno Robotics Inc. ("TrannoBook", "we") for the TrannoBook job assistant. By texting START and tapping I agree, you accept them.

The service

TrannoBook is an assistant you use over WhatsApp. It reads the receipts, photos, documents and messages you send, files them in your own Google Drive, keeps your job records in your own Google Sheet, and drafts quotes, change orders and messages to your clients. It is for business use by contractors and their crew.

Your Google account

You connect your own Google account. We ask only for access to the files the app creates or that you choose to give it. You can disconnect at any time from your Google account settings or by texting "delete everything".

Your content

Your files, records and messages stay yours. You let us process them only to provide the service to you, as described in our privacy notice. You are responsible for having the right to send us what you send, including your clients' information.

Messages to your clients

Nothing is sent to a client until you tap Send, and you can undo it for a few minutes after. You are responsible for what you send and for having your clients' permission to message them. Every message names your business and lets the client reply STOP; once they do, we won't message them again.

Check the numbers

TrannoBook uses AI to read receipts and messages, and it can make mistakes. Check amounts, totals, taxes and quotes before relying on them or sending them. TrannoBook is not tax, accounting or legal advice.

Acceptable use

Don't use TrannoBook for spam, unlawful content, or to message people who haven't agreed to hear from you. Don't try to access other users' data or disrupt the service. We may suspend an account that does.

Fees

During the pilot, TrannoBook may be free. Before any paid plan applies to you, we tell you the price and you choose whether to subscribe. Payments go through Stripe; we never see your card.

Ending

You can stop at any time: text "delete everything" and we erase what we keep and disconnect. Your Drive files and Sheet stay yours. We may end the service with reasonable notice by text.

No warranty; liability

The service is provided as is. To the extent the law allows, we are not liable for indirect or lost-profit damages, and our total liability is limited to what you paid us in the 12 months before the claim.

Changes

If we change these terms in a way that matters, we tell you by text before the change applies.

Law and contact

These terms are governed by the laws of Ontario and of Canada. Contact: info@gotranno.com.

Last updated 2026-10-20.